Privacy policy

Blue Bull Honey (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website (the “Site”) or use our services (collectively, the “Services”).  

What Information We Collect

We collect information from you in a variety of ways when you interact with the Services. This may include:

  • Basic Contact Details: Name, address, phone number, email address.
  • Order Information: Billing and shipping addresses, payment details, order history.
  • Account Information: Username, password (encrypted), security questions.
  • Shopping Information: Items viewed, added to cart, or wishlisted.
  • Customer Support Information: Details included in messages you send us.
  • Usage Data: Information about your device, browser, network connection, IP address, and how you use the Site.

How We Use Your Information

We use your information to:

  • Provide the Services: Process payments, fulfill orders, send order and account notifications, create and manage your account, arrange shipping, facilitate returns and exchanges, and enable reviews.
  • Marketing and Advertising: Send promotional communications and tailor advertising to your interests.
  • Security and Fraud Prevention: Detect and prevent fraudulent activity.
  • Customer Support: Provide you with support and improve the Services.
  • Cookies: Enhance your experience and analyze user interactions (you can control cookies in your browser settings).

Sharing Your Information

We may share your information with third parties under certain circumstances, such as:

  • Vendors and Service Providers: Companies that support the Services (e.g., payment processors, data analytics).
  • Business Partners: Collaborate on services and advertising (they’ll use your information according to their privacy policies).
  • Legal and Regulatory Compliance: Respond to subpoenas, court orders, or other legal requirements.
  • Business Transactions: Mergers, acquisitions, or bankruptcies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your information:

  • Access and Know: Request access to your personal information.
  • Delete: Request deletion of your personal information.
  • Correct: Request correction of inaccurate information.
  • Portability: Receive a copy of your information and transfer it to a third party.
  • Restriction of Processing: Limit how we process your information.
  • Withdrawal of Consent: Withdraw your consent to our processing of your information.
  • Appeal: Appeal our decisions regarding your requests.

Managing Communication Preferences: You can unsubscribe from promotional emails using the link provided.

Security and Retention

We take steps to protect your information, but no security measures are foolproof. We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.  

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect information from children under 16.  

International Users

Your information may be transferred, stored, and processed outside your country. We use appropriate safeguards for such transfers.

Mobile Terms of Service

Blue Bull Honey

Last updated: Nov. 8, 2024

The Blue Bull Honey mobile message service (the “Service”) is operated by Blue Bull Honey (“Blue Bull Honey”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Blue Bull Honey’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Blue Bull Honey through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Blue Bull Honey. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447833491 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Blue Bull Honey mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447833491 or email support@bluebullhoney.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

If you have questions about this policy or your privacy rights, contact us at:

  • Email: support@bluebullhoney-com

We may update this Privacy Policy from time to time. Please review it periodically for changes.